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Remote Data Backup & Disaster Recovery
Business Continuity Planning
Near Real-Time Data Backups
Our "Incremental Forever" methodology captures all data changes as frequently as every 15 minutes. The technology not only backs up recent datasets but also allows users to reconstruct the state of their data as it stood at the end of various 15-minute restoration points. This level of forensic and auditable data recovery may satisfy various regulatory requirements (such as HIPAA and GLBA0 for data retention and data record reconstruction, and also serves stakeholders such as supply chain planners, warehouse analysts, auditors, and legal counsel.
On-site Virtual Server
If any of your servers fail, our server virtualization technology embedded in the Network Attached Storage (NAS) allows customer servers and applications to be restored and rebooted within two hours. As you may sometimes endure a wait of several days to rebuild or replace damaged servers, our disaster recovery technology allows you to remain in business without any significant loss of data backup, server functionality, or application downtime.
A Complete Image
We generate an image of all hard drive partitions via an agent, which is warehoused at your location. The data is encrypted, compressed, and stored. We employ a block-level, not file-level, backup: block level data is raw data which does not have a file structure imposed on it. Block transfer is the most efficient way to write to disk and is much less prone to errors such as those that result from file-level backups. Additionally, block level backups are not affected by open files or open databases. The block-level image is an exact digital duplicate of the on-site server.
Intuitive and Flexible Data Backup and Restoration
Our backup system allows for quick and flexible recovery of files, folders, partitions, mailboxes/messages, databases/tables using a quick and intuitive process. In case of a complete server failure, we do support a bare metal restore to new hardware that has a different configuration, hardware and drivers as the failed server. Our 15-minute incremental based backup allows restores to be done from any point in time, allowing for multiple versions of files, folders, messages/mailboxes, databases/tables to be restored.
Doubly Secure Remote Storage
After imaging the servers to which it is attached, we encrypt and transmit the imaged data to a secure offsite location where it is kept safe in an encrypted, compressed format. The remote site then replicates again to an alternate data center, creating a total of three copies of the data in three geographically distinct regions.
Secure Bandwidth Throttling Transfer
Transmission itself occurs over your Internet connection, an can easily be configured to minimize bandwidth consumption. Through Adaptive Bandwidth Throttling, our smart transfer technology utilizes a host of innovative algorithms to speed up data transport and resume from failure. We can therefore exercise fine control over the data imaging and transmission processes.
24x7 Completely Managed Solution
Our 300-person Network Operations Center monitors your NAS units and the attached servers (if contracted for Watchful Eye) 24/7. Failed processes generate immediate alerts to our engineers, who often remotely correct errors within minutes of receiving notification. In case of more serious NAS issues, we will overnight replacement - pre-laded with all stored data - directly to your location.
Business Continuity and Disaster Recovery at an Affordable Cost
We offer a pricing package that is all inclusive of the complete backup and Business Continuity Service with no hidden costs. All of your costs are bundled and include the NAS, the incremental methodology, file restorations, file integrity checks, secure data transmission and remote storage.
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